Plastic Surgery Marketing

Cosmetic surgery patients research for weeks before they book a consultation. They compare surgeons, read about procedures, study photos and reviews, and look for reasons to trust one practice over another. We help US plastic surgery and aesthetic practices show up during that research, turn it into consultations, and keep photos, reviews and ads within HIPAA, FTC and state medical board rules.

The Rules Around Photos, Reviews and Claims

Before-and-after photos are the most powerful tool in cosmetic surgery marketing, and the one with the most rules. Patient photos are protected health information, so each one needs a written HIPAA authorization from the patient. Many state medical boards also regulate advertising by physicians, including claims about outcomes and how photos are presented. The FTC’s 2024 rule on reviews and testimonials applies too: no fake or incentivised reviews, no undisclosed staff reviews, and no hiding negative ones. And Google restricts some ad content, so ad copy and landing pages have to work within its healthcare policies.

What We Set Up and Run

Six parts, run together and reviewed every month.

How the First 90 Days Run

  1. Days 1–30: audit and fix the basics. Google profile, website speed and booking path, tracking, and a review of your photos, reviews and ads against HIPAA, FTC and your state board’s rules.
  2. Days 31–60: procedure pages and ads. Pages for your priority procedures, an authorized gallery, then focused ads pointing to them.
  3. Days 61–90: grow what works. Shift budget and effort toward the procedures and channels that bring consultations, and review the plan with you.

What Your Monthly Report Shows

In the reportWhy it matters
Consultation requests by procedure and sourceWhat brings real patients
Search visibility for priority proceduresWhere patients find you
Ad spend and cost per consultation requestWhere the budget works
New reviews and average ratingWhat patients see first
Changes made and next month’s planNo surprises

Before-and-After Photos, Done Properly

We only publish patient photos with a written HIPAA authorization that covers how and where they’ll be used. Photos should be taken under consistent lighting, angles and timing, without editing that changes results, and labelled honestly. We check your state medical board’s rules before a gallery goes live, and we keep a record of every authorization. Reviews follow the same care: every patient is asked, replies never confirm someone is a patient, and nothing is filtered or paid for. See our reviews and reputation service.

What We Won’t Do

We won’t publish patient photos without written authorization, edit photos in ways that misrepresent results, promise outcomes, buy or filter reviews, or guarantee a number of consultations. Your Google profile, ad account, website and domain stay in your name.

Our team works from Kolkata, India. Day-to-day communication is by email, and calls are booked at a time that suits you. More about how we work with US practices.

Plastic Surgery Marketing Questions

Can we use before-and-after photos in marketing?

Yes, with a written HIPAA authorization from each patient and in line with your state medical board’s rules. Photos should be honest and consistently taken, without edits that change the result.

Can we advertise cosmetic procedures on Google?

Yes, within Google’s healthcare and adult-content policies, which affect how some procedures and images can be shown. We write ads and landing pages to fit those rules.

How do we get more reviews without breaking the rules?

Ask every patient after their procedure or follow-up, with a direct link and no incentive. Offering rewards, asking only happy patients, or filtering negative reviews breaks Google’s policies and can fall foul of the FTC rule.

Patients take months to decide. How do you handle that?

With useful procedure pages, quick replies to enquiries, and follow-up that keeps the conversation going without pressure. We track enquiries through to consultations, not just clicks.

Do you work with med spas as well as surgeons?

Yes. The same principles apply, and we adapt the content and rules to the services and providers involved.

See Where Your Practice Stands

Book a 45-minute Discovery Session on Google Meet. We'll look at your website, photos, reviews and ads, and tell you what we'd fix first.